DB Auto Repairs

Reviews of DB Auto Repairs

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  Wesley Lees Added January 29, 2023

  ★ ★ ★ ★ ★
  From the very first phone call excellent customer service by Sophie and Kennedy. Very polite and helpful, sorted out a courtesy car for me so I could get to work while my car was in the shop . I picked my car up today,again excellent customer service and the repairs done to my car are very highly professional. Thank you DB autos
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  Dan Dolan Added January 24, 2023

  ★ ☆ ☆ ☆ ☆
  After handing my car over to DB Autos, it was returned to me a few days later with the chrome strip on the door not secured correctly. I returned the car the next day, the asst manager was apologetic regarding the outstanding work. I was told I’d receive a free tank of fuel as compensation for the poor quality of work and I’d have the car back the same day. It took over a week before I got the car back and I never received the free tank of fuel, really disappointed with the service and being messed about.
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  Carla Correia Added January 23, 2023

  ★ ★ ★ ★ ★
  A big thank you to all the team that have looked after me and my car.
  My car was first collected and last returned by Eddie, a very professional, friendly and polite staff member.
  On collection day Eddie assured me that my car will be in good hands and after all the work was done,I couldn't be happier.
  Also, when Eddie returned my car I was very surprised when I realised that it was spotless….they have even cleaned it up inside.
  Excellent job customer service.
  Highly recommended DB Auto Repairs in Cheltenham.
  Thank you so much
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  Esther Grunow Added January 19, 2023

  ★ ★ ★ ★ ★
  Phoned today on our way to Cheltenham. Had the car repaired last year after extensive door damage. Electrical fault appeared recently to the same door We were told to bring our car in straight away. The staff couldn’t have been more helpful, lent us a courtesy car to continue our shopping trip and on our return the car was fixed and had been cleaned inside and out. Danny and his team really do go the extra mile and their service is second to none. Would always use and recommend this company in the future. Thank you so much. Customer service at this level is a rare quality. Richard Grunow
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  Ric Meads Added January 10, 2023

  ★ ★ ★ ★ ★
  Amazing service and very happy with my car body repair.. highly recommended!

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